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2025
Tourism action plan 2025-2026 for people with disabilities
Ministère du tourisme
| July 24, 2025
HT's position on the subject
Towards tourism that breaks down barriers: our commitment to accessibility The 2025-2026 action plan focuses on developing a more inclusive, accessible, and representative tourism offering for the entire Quebec population. This framework aligns perfectly with the mission of Humanity-Tech, which designs smart kiosks designed for everyone. 📍 Supporting the accessibility of tourism infrastructure Government initiatives encourage the modernization of reception areas to make them fully accessible to people with disabilities. Our kiosks are part of this approach, with an interface designed for user diversity. 💡 Promoting inclusive tourism Our kiosks offer intuitive navigation, multilingual accessibility, and adapted visual and audio options. They thus offer an equal experience to all visitors, regardless of their abilities. 🔗 Complementarity with field initiatives Accessibility awareness and adaptation efforts must be reflected in the digital tools made available to the public. Our kiosks become truly inclusive information hubs, supporting a humane welcome. 📈 Useful data collection for continuous improvement Thanks to anonymized usage data, we contribute to a better understanding of the behavior of visitors with special needs, in order to adapt itineraries, content, and intervention priorities. Humanity-Tech fully embraces this vision of barrier-free tourism and intends to play an active role in building a universal welcome experience across Quebec. #InclusiveTourism, #Accessibility, #SmartKiosks, #HumanityTech, #WelcomeForAll, #QuebecTourism,
Tourism action plan 2025-2026 for people with disabilities
Ministère du tourisme
| July 24, 2025
HT's position on the subject
Towards tourism that breaks down barriers: our commitment to accessibility The 2025-2026 action plan focuses on developing a more inclusive, accessible, and representative tourism offering for the entire Quebec population. This framework aligns perfectly with the mission of Humanity-Tech, which designs smart kiosks designed for everyone. 📍 Supporting the accessibility of tourism infrastructure Government initiatives encourage the modernization of reception areas to make them fully accessible to people with disabilities. Our kiosks are part of this approach, with an interface designed for user diversity. 💡 Promoting inclusive tourism Our kiosks offer intuitive navigation, multilingual accessibility, and adapted visual and audio options. They thus offer an equal experience to all visitors, regardless of their abilities. 🔗 Complementarity with field initiatives Accessibility awareness and adaptation efforts must be reflected in the digital tools made available to the public. Our kiosks become truly inclusive information hubs, supporting a humane welcome. 📈 Useful data collection for continuous improvement Thanks to anonymized usage data, we contribute to a better understanding of the behavior of visitors with special needs, in order to adapt itineraries, content, and intervention priorities. Humanity-Tech fully embraces this vision of barrier-free tourism and intends to play an active role in building a universal welcome experience across Quebec. #InclusiveTourism, #Accessibility, #SmartKiosks, #HumanityTech, #WelcomeForAll, #QuebecTourism,
Tourism action plan 2025-2026 for people with disabilities
Ministère du tourisme
| July 24, 2025
HT's position on the subject
Towards tourism that breaks down barriers: our commitment to accessibility The 2025-2026 action plan focuses on developing a more inclusive, accessible, and representative tourism offering for the entire Quebec population. This framework aligns perfectly with the mission of Humanity-Tech, which designs smart kiosks designed for everyone. 📍 Supporting the accessibility of tourism infrastructure Government initiatives encourage the modernization of reception areas to make them fully accessible to people with disabilities. Our kiosks are part of this approach, with an interface designed for user diversity. 💡 Promoting inclusive tourism Our kiosks offer intuitive navigation, multilingual accessibility, and adapted visual and audio options. They thus offer an equal experience to all visitors, regardless of their abilities. 🔗 Complementarity with field initiatives Accessibility awareness and adaptation efforts must be reflected in the digital tools made available to the public. Our kiosks become truly inclusive information hubs, supporting a humane welcome. 📈 Useful data collection for continuous improvement Thanks to anonymized usage data, we contribute to a better understanding of the behavior of visitors with special needs, in order to adapt itineraries, content, and intervention priorities. Humanity-Tech fully embraces this vision of barrier-free tourism and intends to play an active role in building a universal welcome experience across Quebec. #InclusiveTourism, #Accessibility, #SmartKiosks, #HumanityTech, #WelcomeForAll, #QuebecTourism,
Tourism action plan 2025-2026 for people with disabilities
Ministère du tourisme
| July 24, 2025
HT's position on the subject
Towards tourism that breaks down barriers: our commitment to accessibility The 2025-2026 action plan focuses on developing a more inclusive, accessible, and representative tourism offering for the entire Quebec population. This framework aligns perfectly with the mission of Humanity-Tech, which designs smart kiosks designed for everyone. 📍 Supporting the accessibility of tourism infrastructure Government initiatives encourage the modernization of reception areas to make them fully accessible to people with disabilities. Our kiosks are part of this approach, with an interface designed for user diversity. 💡 Promoting inclusive tourism Our kiosks offer intuitive navigation, multilingual accessibility, and adapted visual and audio options. They thus offer an equal experience to all visitors, regardless of their abilities. 🔗 Complementarity with field initiatives Accessibility awareness and adaptation efforts must be reflected in the digital tools made available to the public. Our kiosks become truly inclusive information hubs, supporting a humane welcome. 📈 Useful data collection for continuous improvement Thanks to anonymized usage data, we contribute to a better understanding of the behavior of visitors with special needs, in order to adapt itineraries, content, and intervention priorities. Humanity-Tech fully embraces this vision of barrier-free tourism and intends to play an active role in building a universal welcome experience across Quebec. #InclusiveTourism, #Accessibility, #SmartKiosks, #HumanityTech, #WelcomeForAll, #QuebecTourism,
CHNC-FM
| July 16, 2025
HT's position on the subject
Our digital kiosks: an immersive solution to inform Gaspé visitors Tourisme Gaspésie has recently installed six interactive kiosks in strategic locations—Mont-Joli (head office), Matane, Cap-Chat, Gaspé, Percé, and New Richmond—as part of a pilot project costing approximately $300,000. These installations aim to provide visitors with immediate access to tourist information, beyond traditional reception areas. 📍 Extensive territorial coverage Posted in popular locations, the kiosks allow tourists to access relevant content on local discoveries, accommodations, restaurants, and activities, regardless of the time. 💡 Quick and intuitive to use The touchscreen interface facilitates thematic navigation (by city or category), for precise and contextualized recommendations in just a few taps. 📈 Uses Already Proven More than 1,500 visits have been recorded since the system went live, approximately three weeks after installation. This data allows us to assess visitor engagement and consider the system's long-term sustainability. 🔄 Expansion Outlook The pilot phase will be subject to a detailed assessment to consider extending the kiosks to other sites in the region, based on results, usage, and feedback from the field. These kiosks embody Humanity-Tech's vision by combining touchscreen technology, usage data, and territoriality to create an enhanced, seamless, and inclusive tourist experience. #TourismeGaspésie, #InteractiveKiosks, #HumanityTech #Service247, #VisitorData, #TourismInnovation,
Self-service tourist information in Gaspésie
Radio-Canada
| July 16, 2025
HT's position on the subject
Our digital kiosks: a new way to discover Gaspésie 24/7 The installation of six digital tourist kiosks in Gaspésie marks a new era in visitor reception. Positioned in strategic locations throughout the region, these kiosks offer a complementary service to traditional offices, while leveraging data intelligence to enhance the experience and adapt local offerings. 📍 Continuous access to information The kiosks are accessible 24/7, allowing tourists to receive personalized suggestions for activities, restaurants, and accommodations at any time of day, even when offices are closed. 💡 Immediate and intuitive response to visitor needs Thanks to a user-friendly touchscreen interface, travelers can quickly locate nearby attractions, find their way around, or even decide where to eat and stay based on their location. 🔗 A complementary tool, not a replacement The kiosks are designed to complement human reception. They absorb peak traffic and support teams during off-peak periods, without replacing the human interaction offered at information desks. 📈 Field data collection In less than three weeks, more than 1,500 interactions were recorded. The kiosks provide useful statistics on visitor origins, topics viewed, and duration of visits. This data guides regional tourism promotion decisions. 🎯 Strategic deployment The kiosks are installed in Mont-Joli, Matane, Cap-Chat, Gaspé, Percé, and New Richmond. This territorial coverage facilitates intelligent and equitable coverage of the entire Gaspé region. This project embodies Humanity-Tech's vision: to offer a sustainable, technological, and human-centered tourism solution that is rooted in the region and empowers local stakeholders. #TourismeGaspésie, #DigitalTerminals, #TouristAccueil, #HumanityTech, #TerritorialInnovation, #DataCollection, #Service247
Tourist information terminals in Gaspésie
Radio Gaspésie
| July 17, 2025
HT's position on the subject
Our digital kiosks: a 24/7 reception solution for visitors to the Gaspé region As part of a pilot project led by Tourisme Gaspésie, six digital kiosks were deployed in strategic locations—in Gaspé (Cradle of Canada), Percé (Grandes-Marées Pavilion), Matane, Mont-Joli, Cap-Chat, and New Richmond. This system represents a new way to inform visitors without depending on tourist office hours. 📍 Accessible and continuous reception Installed in high-traffic areas, our kiosks guarantee uninterrupted availability, even outside of traditional reception hours. 💡 Easier tourist discovery Each kiosk offers thematic and geolocated information sheets: attractions, accommodations, restaurants, local activities—allowing travelers to explore the region independently. 🔗 Strengthened territorial partnership The result of collaboration between various local authorities, this project illustrates Humanity-Tech's commitment to an inclusive and coherent regional tourism network. 📈 Significant use in the first few weeks More than 1,500 visits have already been recorded in less than three weeks—a concrete indicator of visitor interest in this digital solution. These kiosks exemplify Humanity-Tech's vision: combining technology, accessibility, and local presence to offer a modern, inclusive, and contextual tourist experience. #TourismeGaspésie, #BornesNumériques, #AccueilIntelligent, #HumanityTech, #InnovationTouristique
Tourist information terminals deployed in Gaspésie
Le Soir Matanie
| July 16, 2025
HT's position on the subject
Our digital kiosks: a strategic tool to promote the Gaspé Peninsula Six information kiosks have been deployed at key sites in the Gaspé Peninsula—Mont-Joli, Matane, Cap-Chat, New Richmond, Percé, and Gaspé—as part of a pilot project aimed at moving beyond traditional tourist information channels. 📍 Increased accessibility Located in high-traffic areas, our kiosks allow visitors to access comprehensive and independent information, without time constraints. 💡 Easier regional discovery Each kiosk offers thematic information sheets grouped by location, with useful descriptions for discovering attractions, accommodations, and services. 🔗 Collaborative territorial anchoring The result of a local partnership between tourism authorities and communities, this project strengthens the tourism network while aligning with the regional "Bonjour accueil" strategy. 📈 Commitment confirmed With already more than 1,500 visits in just a few weeks, these kiosks are proving their effectiveness in enriching the visitor experience while freeing up traditional information desks. These kiosks embody Humanity-Tech's vision: combining technology, accessibility, and local presence to offer a modern, inclusive, and contextual tourist welcome. #TourismeGaspésie, #DigitalKiosks, #SmartWelcome, #HumanityTech, #TourismInnovation
Discovering the Gaspé through digital terminals
Radio-Canada
| July 16, 2025
HT's position on the subject
Nos bornes numériques : un nouveau canal inclusif pour promouvoir la Gaspésie Le déploiement de six bornes numériques en Gaspésie (situées à Matane, Cap‑Chat, Gaspé, Percé, New Richmond et Mont‑Joli) illustre notre ambition de renforcer l’accueil et l’information touristique avec un outil moderne et accessible. 📍 Service d'information enrichi Les bornes offrent des suggestions d’activités, de restaurants, d’hébergements et d’événements locaux, permettant aux visiteurs de découvrir la région de façon autonome. 💡 Complément aux bureaux touristiques Ce projet pilote élargit le service d’accueil en étant accessible en dehors des heures d’ouverture traditionnelles, soulageant les équipes humaines. 🔗 Collecte de données utiles Les bornes recueillent des données sur les usages (plus de 1 500 consultations en trois semaines), fournissant des indicateurs précieux pour adapter l’offre touristique. Ces bornes incarnent la vision de Humanity‑Tech : offrir des solutions technologiques innovantes, territoriales et durables pour enrichir l’expérience des visiteurs. #TourismeGaspésie, #BornesNumériques, #InnovationTouristique, #HumanityTech, #AccueilIntelligent
Sustainable Tourism Growth Strategy 2025-2030
Gouvernement
| July 3, 2025
HT's position on the subject
La Stratégie de croissance durable du tourisme 2025–2030 du Québec mise sur quatre grands axes : durabilité, innovation, inclusion et mise en valeur des territoires. Elle vise à renforcer un tourisme responsable, à générer de la valeur économique tout en respectant l’environnement et les communautés locales. Cette vision résonne profondément avec la mission de Humanity Tech, qui conçoit des technologies humaines, durables et inclusives. Nous croyons en un numérique au service du mieux-être collectif et de l’intelligence territoriale. Nos solutions peuvent soutenir cette stratégie sur plusieurs fronts : Innovation éthique : Nos outils d’analyse de données permettent de comprendre les flux touristiques sans compromettre la vie privée, soutenant ainsi une gestion plus équilibrée des destinations. Durabilité : Nous développons des applications qui encouragent des choix écoresponsables (mobilité douce, écogestes, réduction de l’empreinte carbone). Inclusion : Nos interfaces sont pensées pour être accessibles à tous, favorisant un tourisme équitable et sans barrières. Valorisation intelligente des territoires : Grâce à nos technologies immersives et contextuelles, nous aidons à faire découvrir les régions moins fréquentées tout en enrichissant l’expérience visiteur. Humanity Tech se positionne comme un partenaire stratégique naturel pour accompagner le Québec vers un tourisme plus durable, plus juste et plus intelligent.
Today's touristic Quebec
etourisme
| June 19, 2025
HT's position on the subject
Local Anchoring and Collaborative Intelligence: A Vision Aligned with Our Kiosks This article presents the new Sustainable Tourism Growth Strategy 2025-2030, which places the engagement of local communities at the heart of tourism development. This bottom-up approach aligns perfectly with the philosophy of our digital solutions, which bring technology closer to local realities. 📍 Support for Local Communities The strategy emphasizes the active role of regional stakeholders: tourism associations, local businesses, municipalities, and citizens. Our kiosks, through their location in the regions, position themselves as concrete tools for this community consultation. 💡 Intersectorality and Territorial Co-construction The Ministry promotes synergy between tourism, culture, biofood, transportation, and the environment. Our kiosks can serve as a digital anchor for these collaborations, by disseminating intersectoral thematic content adapted to local realities. 🔗 Promoting exemplary regional initiatives The participatory model of the Manicouagan Uapishka Biodiversity Reserve is cited as a benchmark. Similarly, our kiosks facilitate the promotion of integrated regional experiences while fostering public and community engagement. 📈 Sustainability, Pride, and Local Governance The stated objective: to make Quebec a "prosperous and sustainable destination that inspires pride in local residents." By promoting bottom-up initiatives, the strategy encourages sustainable, inclusive, and legitimate tourism. Our digital kiosks are part of this vision, making the richness of our territories visible and accessible.
The Laurentides RCM will host the International Summit on Innovation in Mid-Sized Cities in 2026
Info du Nord Tremblant
| 5 juin 2025
HT's position on the subject
Territorial Innovation and Municipal Collaboration: An Ideal Context for Our Technologies The Laurentides RCM has been chosen to host the 9th edition of the International Summit on Innovation in Mid-Sized Cities (SIIViM), which will be held from October 13 to 15, 2026, in Tremblant. This major event will bring together municipal leaders, startups, and public innovation experts to discuss digital issues, sustainable mobility, citizen participation, and smart services. 📍 A Lever for Regional Influence This summit confirms the Laurentians' leading role in territorial innovation. Humanity-Tech will be proud to be present to present its concrete solutions and contribute to discussions on the future of mid-sized cities. 💡 An ecosystem conducive to concrete solutions The themes addressed—open governance, accessibility, smart data, and connectivity—are directly aligned with our mission: to reinvent reception, signage, and the citizen experience through our smart interactive kiosks. 🔗 Alignment with our vision Our tourist kiosks are designed to support municipalities in their digital transformation: providing universal access to local information, promoting the region, and strengthening communication with citizens and visitors. 📈 A springboard for joint innovation Our participation in SIIViM 2026 will be an opportunity to demonstrate how our technologies integrate harmoniously into urban, rural, and tourism ecosystems, while promoting community sustainability and resilience. Humanity-Tech is honored to contribute to this international event and to represent Quebec's expertise in smart cities and connected tourism. #SIIViM2026, #SmartCity, #MunicipalInnovation, #InteractiveKiosks, #HumanityTech, #Laurentides, #DigitalTourism
The 5 AI trends that will transform tourism in 2025
Tourismexpress
| January 16, 2025
HT's position on the subject
AI and Tourism: Our Kiosks at the Forefront of 2025 Trends Pierre Bellerose's article uncovers major AI trends in tourism. Our smart tourism kiosks perfectly address three of them: personalizing the traveler experience, automation to compensate for labor shortages, and the integration of chatbots. 📍 Personalization of the Experience Our kiosks use AI to offer tailored recommendations, adapted to visitor preferences and behaviors. They offer personalized itineraries, local activities, and real-time information, thus improving the traveler experience. 💡 Automation and Support for Labor Shortages With 24/7 service, our kiosks alleviate repetitive tasks, allowing human teams to focus on higher-value missions. This automation helps address the challenges associated with staff shortages. 🤖 Integrated Chatbot Our kiosks incorporate an intelligent chatbot that instantly answers visitors' questions, providing continuous service while maintaining virtual human interaction. These three trends demonstrate that our kiosks are at the heart of the digital transformation of tourism, offering both efficiency and personalization. #TourismAI #TourismInnovation #TravelerPersonalization #TourismAutomation #TourismChatbot #iatourism
The 5 AI trends that will transform tourism in 2025
Tourismexpress
| January 16, 2025
HT's position on the subject
IA et tourisme : Nos bornes à la pointe des tendances de 2025. L'article de Pierre Bellerose dévoile des tendances majeures de l'IA en tourisme. Nos bornes touristiques intelligentes répondent parfaitement à trois d'entre elles : la personnalisation de l'expérience voyageur, l'automatisation pour compenser la pénurie de main-d'œuvre, et l'intégration de chatbots. 📍 Personnalisation de l'expérience Nos bornes utilisent l'IA pour offrir des recommandations sur mesure, adaptées aux préférences et comportements des visiteurs. Elles proposent des itinéraires personnalisés, des activités locales et des informations en temps réel, améliorant ainsi l'expérience voyageur. 💡 Automatisation et soutien au manque de main-d'œuvre Avec un service disponible 24/7, nos bornes allègent les tâches répétitives, permettant aux équipes humaines de se concentrer sur des missions à plus forte valeur ajoutée. Cette automatisation aide à faire face aux défis liés à la pénurie de personnel. 🤖 Chatbot intégré Nos bornes intègrent un chatbot intelligent qui répond instantanément aux questions des visiteurs, offrant ainsi un service en continu tout en maintenant une interaction humaine virtuelle. Ces trois tendances montrent que nos bornes sont au cœur de la transformation numérique du tourisme, offrant à la fois efficacité et personnalisation. #TourismeIA #InnovationTouristique #PersonnalisationVoyageur #AutomatisationTourisme #ChatbotTourisme #iatourisme
Corinne Menegaux looks back on the transformation of the Paris Tourist Office
tom.travel
| January 9, 2025
HT's position on the subject
🏛️ Transforming tourist reception through innovation The transformation of tourist offices, such as the one underway in Paris, highlights a major challenge: tourist reception must evolve to adapt to digital expectations and the need for human interaction. Our smart tourist kiosk is a key lever for this transformation by meeting these new requirements. 📍 Accessibility and continuous service Available 24/7, the kiosk provides uninterrupted information service. It allows visitors to obtain local recommendations, personalized itineraries, and even contact a live agent for human support. 💡 Data enhancement Our kiosk collects anonymous data on visitor interactions. This strategic information helps tourist offices adjust their offerings and build marketing campaigns based on actual visitor behavior. 🤝 Create a seamless visitor experience Complementing existing digital tools, our kiosks integrate with local ecosystems to offer a seamless experience, connecting on-site discovery with digital services. This hybrid approach allows tourist offices to remain relevant in a constantly evolving context. In short, our technology allows tourist offices to shift from a purely informative role to a proactive and personalized one in supporting visitors. #TourismTransformation #SmartTourism #DigitalInnovation #VisitorExperience #ConnectedTourism
Charlevoix Tourism is modernizing and hiring
LeCharlevoisien.com
| January 7, 2025
HT's position on the subject
Charlevoix Tourism Modernizes: An Opportunity to Redefine Reception with Smart Kiosks The recent announcement by Charlevoix Tourism regarding their modernization and the creation of five new positions demonstrates a clear direction: to focus on a more human and personalized tourist reception. This vision aligns perfectly with the values we uphold through the development of our smart tourist kiosk. Although our solutions are technological, people have always been at the heart of our approach. Our kiosk does not seek to replace human interaction, but to complement it. They offer a continuous, 24/7 presence, allowing visitors to obtain information on businesses, local events, and the region's must-see attractions, while also having the option to speak to a local agent via an integrated video call. This human dimension is essential to enriching the traveler experience. The five new positions created by Charlevoix Tourism demonstrate that the region is focusing on people to enhance visitor reception. Our kiosks align exactly with this approach, providing constant support to field teams while capturing anonymous data to optimize tourism strategies. Together, technological innovation and human contact are redefining modern tourist hospitality. #HumanTourism #TechnologicalInnovation #InteractiveKiosks #TourismModernization #Charlevoix #TravelerExperience #TouristWelcome
Paris ferme son Office du tourisme
en-contact.com
| January 3, 2025
HT's position on the subject
A smart tourist kiosk: a 24/7 information hub for visitors. Tourist destinations are rethinking their approach to welcoming visitors. The case of Paris, which is replacing its tourist office with a digital concierge and WhatsApp, clearly illustrates the challenges facing the sector: reducing operating costs while continuing to offer personalized service. At Humanity Tech, we believe in a hybrid approach: ✅ Smart tourist kiosk available 24/7 on site. ✅ A human touch thanks to the ability to speak to an agent via an integrated video call. ✅ Anonymous data collection to build local tourism strategies in real time. Our technology doesn't replace human interaction. On the contrary, it enhances it by automating repetitive tasks to better focus on supporting visitors. Cities can thus reduce the costs of traditional information desks while maintaining a physical presence and an enriched experience, essential for guiding visitors. 🌐 What if, instead of closing tourist offices, we reinvented them? #SmartTourism #Innovation #Tourism
2024
The labor shortage is not temporary
caebeauce.com
| December 17, 2024
HT's position on the subject
💡 Addressing the labor shortage with a sustainable solution The labor shortage is not a temporary issue. To address it, our smart tourist kiosk offers a concrete alternative by automating part of the tourist reception while ensuring quality interaction with visitors. 📍 A 24/7 information service The kiosk helps overcome staff shortages by providing continuous access to tourist information, even outside of opening hours. Visitors can thus discover local attractions, businesses, and events independently. 💬 Personalized interaction and human contact Thanks to its AI, the kiosk answers visitors' questions interactively and tailored to their needs. If necessary, it also allows them to contact an agent in real time for human assistance. 📊 Data analysis to optimize resources By capturing anonymous data on visitor interactions, the kiosk provides managers with valuable insights. This information allows us to adjust tourism offerings and maximize the efficiency of available human resources. Our kiosk thus becomes a strategic ally in overcoming challenges related to labor shortages while improving customer service and experience. #TourismInnovation #SmartWelcome #SustainableTourism #LaborShortage #DigitalTransformation #ResourceOptimization #TourismStrategy #SmartTourism #AIandTourism #ConnectedTourismSustainableSolutions #CustomerExperience #TourismTechnology #Tourism4.0 #ResourceManagement
Le B.I.T. de Sorel-Tracy déménage en janvier 2025
les2rives.com
HT's position on the subject
Towards a modern tourist reception area: discover our 24/7 interactive kiosk. The move of the Sorel-Tracy tourist information office to the Marché des Arts Desjardins, scheduled for January 2025, aims to offer a more flexible and tailored experience for visitors. Our smart tourist kiosk fits perfectly into this approach by serving as an information hub accessible 24/7, 365 days a year. Placed in strategic locations, it provides up-to-date information on local attractions, activities, and events, complementing the self-service brochures available on site. Thanks to its remote assistance feature, visitors can connect directly with tourism agents via videoconference, ensuring personalized service even outside of traditional opening hours. This technological solution also allows for the pooling of human resources, in line with Tourisme Région Sorel-Tracy's objective of consolidating its services in a central, lively location. In addition to online services and constantly updated social media, our kiosk enhances the tourist reception offering, ensuring an enriching and accessible experience for all visitors to the region. #SmartTourism #TourismInnovation #SorelTracy #24/7Reception #RemoteAssistance #VisitorExperience
Interactive and tactile terminals for tourism | Humanity-Tech
MTLab
| October 30, 2024
HT's position on the subject
Our kiosks: a lever for more efficient, sustainable, and autonomous tourism This article presents our interactive kiosk solution, highlighting their role in digitizing tourism, managing labor shortages, and promoting local development. 📍 Intelligent Automation The kiosks provide 24/7 service, automating key tasks and compensating for staff absences, freeing up teams for higher-value missions. 💡 Data Collection and Enhancement They collect anonymous data on visitor behavior in real time and generate revenue through the distribution of local content or targeted information. 🔗 Personalization and Remote Interaction Equipped with an AI virtual agent and a video communication module, they adapt content according to visitors' needs and enable direct contact with a tourism agent in real time. These features make our kiosks a practical and strategic solution for rethinking tourist reception while strengthening regional resilience. #AutomatedTourism, #SmartKiosk, #TourismData, #TourismEfficiency, #HumanityTech,
Le SIT Québec
Ministère du Tourisme du Québec
| August 13, 2024
HT's position on the subject
Humanity Tech, 100% compatible with the SIT Québec Humanity Tech's smart tourist kiosks are fully compatible with the Quebec Tourism Information System (SIT Québec) of the Quebec Ministry of Tourism, ensuring optimal dissemination of local tourist information. Thanks to this direct connection to the Ministry of Tourism's official database, our kiosks allow visitors to access reliable information in real time on nearby attractions, activities, and events. We have already deployed several projects where our kiosks are integrated with the SIT Québec, particularly in key regions such as Lanaudière. This compatibility allows for automated content updates, ensuring that the information displayed is always up-to-date, relevant, and adapted to travelers' needs. This integration reinforces our mission to improve tourist reception through connected and innovative technologies. Leveraging SIT Québec, our kiosks offer tourism managers a new way to promote their regions and interact with visitors, while collecting anonymous data that helps adapt local tourism strategies. Humanity Tech continues to collaborate with partners in the tourism sector to maximize the impact of this technology in Quebec destinations. #Quebec #SITQuebec #humanity-tech #compatible #tourism #innovation #data
Digital tourist information terminals: a major step for Lanaudière in welcoming its visitors
Tourismexpress
| July 18, 2024
HT's position on the subject
A kiosk that redefines tourist reception in Lanaudière. This article highlights the deployment of digital information kiosks in Lanaudière, a crucial project for modernizing visitor reception. This initiative relies on our smart tourist kiosks, which are positioned as a lever of innovation for tourism. 📍 24/7 Accessibility and Availability Our kiosks guarantee constant information, even outside of traditional tourist office hours, allowing visitors to discover the region independently. 📊 Data Valorization Thanks to analytics technologies, our kiosks capture anonymous data on visitor preferences. This information allows tourism managers to proactively adjust their offerings and guide their marketing strategies. 🤖 Humanized Technology By integrating features such as personalized recommendations, interactive content, and the ability to contact a human agent, our kiosks combine innovation and human interaction. 🌱 A sustainable and inclusive approach They help reduce the resources required for physical offices while providing an interface accessible to all, thus strengthening Lanaudière's appeal as a tourist destination. Our kiosks are not just a technological tool; they become key partners in enriching the visitor experience and promoting the region. #LanaudièreTourism #TourismInnovation #SmartTourism #SmartWelcome #ConnectedTourism
Kéroul certification project for tourist establishments in five priority sectors (2023-2026)
Keroul
| January 22, 2024
HT's position on the subject
A Kiosk Supporting Universal Accessibility: Kéroul Certification and Innovation The Kéroul certification initiative for accessible tourism establishments marks a vital step forward toward inclusive tourism. Our smart tourism kiosk is a perfect fit for this commitment, offering concrete solutions to address accessibility challenges. 📍 Accessible service for all Thanks to an intuitive interface, our kiosk incorporates features adapted for people with reduced mobility (PRM), including simplified navigation, voice instructions, and height adjustments for all users. 💡 Complementing certification efforts Kéroul-certified establishments can enhance their appeal by adopting our kiosk. They provide clear information on accessible services, allowing visitors to plan their trips with confidence. 🤝 Supporting an inclusive experience By connecting travelers with accessible local options and tailored recommendations, our kiosk helps make Quebec a destination of choice for everyone. By integrating Kéroul's objectives into our terminal technology, we are helping to make Quebec tourism more welcoming and equitable, while facilitating the transition to truly universal tourism. #AccessibleTourism #InclusiveInnovation #TourismCertifications #ExperienceForAll #SmartTourism
2023
Bureau d'information touristique de Drummondville
Journal Express
| October 19, 2023
HT's position on the subject
A smart tourist kiosk: a modern alternative to tourist information offices The closure of tourist information offices, such as the one in Drummondville, reflects the changing behavior of travelers, who are favoring digital solutions for information. Our smart tourist kiosk perfectly meets this need by offering a 24/7 information service, without relying on permanent human resources. Connected to databases such as SIT Québec, the kiosk provides up-to-date information on local attractions, businesses, and events. Its videoconferencing functionality allows visitors to contact a municipal official in real time, adding an essential human touch. The kiosk thus serves as an ideal complement or viable replacement for traditional offices, while reducing operating costs. In addition, it collects anonymous visitor data to adjust local tourism strategies. Installed in strategic locations, it becomes an essential point of contact for travelers, extending their stay and increasing regional economic benefits. With this solution, we are modernizing tourist reception by addressing the sector's challenges while ensuring a personalized experience tailored to travelers' expectations. #SmartTourism #InnovativeTourism #SmartReception #Drummondville #SustainableTourism #VisitorExperience #TourismData
Plan stratégique 2023-2027 du Ministère du Tourisme
Ministère du Tourisme du Québec
| June 20, 2023
HT's position on the subject
An innovative tourist kiosk serving Quebec's strategic priorities Our smart tourist kiosk is fully aligned with the strategic directions of the Ministry of Tourism's 2023-2027 Strategic Plan. By emphasizing technological innovation, our solution contributes to transforming Quebec's tourism industry, modernizing the traveler experience, and addressing labor shortages while leveraging strategic data. Our kiosk offers a 24/7 reception service, ensuring an accessible and welcoming experience for visitors, in line with the objective of continuously improving the customer experience. Connected to the Tourism Information System (SIT Québec), they effectively promote local attractions and extend visitors' stays, thereby supporting regional economic development. Furthermore, our kiosk is a lever for sustainable and inclusive tourism, integrating digital practices aimed at reducing the environmental footprint of tourism services while offering universal accessibility approved by Kéroul. Finally, by collecting anonymous data on visitor behavior, our terminals reinforce the use of strategic data in tourism, as recommended by the Ministry. Link to the strategic plan here. #TourismInnovation #SmartWelcome #DigitalTransformation #SustainableTourism #QuebecTourism #TravelerExperience #TourismData #SmartTourism #TechnologyServingTourism
Plan d'action 2023-2026 Bonjour Accueil
Bonjour Québec
| June 20, 2023
HT's position on the subject
A smart tourist kiosk in synergy with the Bonjour Accueil 2023-2026 Action Plan Our smart tourist kiosk is perfectly aligned with the strategic priorities of the Bonjour Accueil 2023-2026 Action Plan. Thanks to its technological integration, it enhances physical and digital reception while addressing labor shortages. Available 24/7, it offers personalized, multi-channel information to visitors, encouraging extended stays and generating economic benefits. Connected to tourism databases, the kiosk showcases regional attractions, supporting the goal of promoting an authentic and memorable experience for visitors. By humanizing technology through direct communication with a municipal official, it responds to the search for warm human interactions, while leveraging business intelligence to adjust tourism strategies based on visitor behavior. By collecting anonymous data, the kiosk contributes to the continuous optimization of reception services. It thus embodies a sustainable, inclusive, and modern solution that is helping to transform Quebec's tourism hospitality model. Link to the strategic plan here. #BonjourQuébec #SmartWelcome #InnovativeTourism #TourismData #SmartTourism #TravelerExperience #SustainableTechnology #InnovationQC #ResponsibleTourism